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Affiliation: School of Management & Commerce, Sanskriti University, Mathura

Abstract

We examine a century's worth of study on performance management and evaluation, emphasizing papers from JAP but also include important work from other publications. We review the findings from research in eight major areas: (1) scale formats; (2) rating evaluation criteria; (3) training; (4) appraisal reactions; (5) rating purpose; (6) rating sources; (7) demographic differences in ratings; and (8) cognitive processes. We also highlight the most fruitful and perhaps hindering developments that occurred throughout the peak of performance evaluation research in JAP (1970-2000). Our general conclusion is that JAP's involvement in this literature has been mostly to test concepts and models that have been provided elsewhere, rather than to propose new ideas and models. However, by answering many of the major problems posed by others, we believe that the articles published in JAP made a significant addition to the field. We also recommend a number of topics for further study, particularly in the field of performance management.

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Section
Review