EXAMINING THE IMPACT OF SOCIAL MEDIA ON BRAND MANAGEMENT
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Abstract
The effect of social media marketing campaigns on airline brands' equity and consumer reaction is investigated in this research. Findings show that social media initiatives—including high-quality content, interaction, and engagement—influence brand recognition, value perception, and loyalty via an examination of consumer attitudes and actions. What this means is that when done well, social media marketing can do wonders for your brand's equity and influence consumer behaviour, such as their propensity to buy and spread the word. Airline firms may use the study's findings to fine-tune their social media tactics, fortify their ties with customers, and gain an advantage in the market.
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This work is licensed under a Creative Commons Attribution 4.0 International License.



